IF YOU CAN’T FIND YOUR ANSWER… CONTACT US!
We are here to help and answer any questions you may have. Even though we’ve done the best to cover the basics, you still might have a question that needs a specific answer, so please feel free to contact us directly or give us a call at (480) 329-0230
~ WHAT KIND OF PHOTO BOOTHS DO YOU OFFER?
We offer AWESOME photo booths… But if you are referring to the ‘style’ of photo booth… We offer open-air photo booths.
~ WILL YOU MATCH A 4HR OFFER THAT INCLUDES: PRINTS, SOCIAL MEDIA & THE MOON FOR $499.00?
NOPE ! A photo booth is an investment just like a DJ. There are GREAT, AVERAGE and BAD ones!
SO, PLEASE BE CAREFUL… Somewhere on the web, there is a part-time company lurking with a cheap discounted deal that includes: ‘hidden’ charges, attendants that hang out on their phones and booths / printers that stop working or even worse they might arrive late or won’t show up at all!
Remember the GOLDEN RULE: You usually get what you pay for.
~ HOW LONG DOES IT TAKE TO SETUP?
It usually takes us about 30min to set up. However, we usually come an hour before to make sure everything goes smoothly.
~ WHAT IS YOUR POLICY ON TIPPING?
Our attendants DO NOT work for tips and are trained to refuse them. However, if you feel they deserve one and you insist… They will accept it with gratitude.
~ARE YOU INSURED?
Yes. We are fully insured and can provide a COI upon request. Such requests must be submitted at least a week before the event.
~ DO I HAVE TO PAY A DEPOSIT?
A deposit 50% of the total package price is required to save a date and is usually due upon signing a contract. Then, a week before the event, the final payment is due. We accept checks and all major credit cards.
~ WHAT IF SOMETHING COMES UP AND I HAVE TO CANCEL?
We understand that life happens. And sometimes, you have to cancel or reschedule. With a 30 day notification, your entire deposit will be refunded, However, if changes or a cancellation is made within that 30 day window prior to the event, we will do our best to reschedule your event or offer you credit towards another date. There will be no refunds within that 30 day window and deposit it forfeited.
~ HOW DOES THE BOOTH WORK?
Jump in front of the booth, grab a prop and pose. Our trained operators will assist you every step along the way. They will help you with props and poses to make sure you take a perfect picture each time. Once you step out of the Booth, wait about 15 seconds for your picture to be printed and then step over to the social media station to post your amazing pic!
~ HOW BIG IS THE PHOTO BOOTH? HOW MANY PEOPLE CAN IT FIT?
Our Photo Booth is an Open-Air concept with a backdrop and requires a 10×10′ area which can fit up to 8 adults comfortably.
~ HOW FAST WILL IT PRINT AND WHAT IS THE PRINT QUALITY?
Our Dye-Sub printers print in about 15 seconds. The pictures are lab-quality, smudge-free and of archival quality.
~ WE NEED THE BOOTH TO BE SETUP EARLIER, HOW MUCH DO YOU CHARGE FOR IDLE TIME?
This happens all the time…The short version is: We charge $75 extra per hour of idle time.
~ ARE THERE LIMITATIONS TO WHERE YOU CAN SETUP?
We can set up anywhere! However, setting up outdoors always impacts the Booth’s performance. Unfortunately, we cannot control Arizona’s sun or heat and both factors will impact your rental. Therefore, indoors is always the best choice. Another important thing is access to an electric outlet. But fear not! We will contact your coordinator to find out where the best location is.
~ HOW MANY PRINTS DO MY GUESTS GET?
We offer unlimited prints. Every time someone goes through the booth, they get a print. So, you will get as many prints as you and your guests can take within the allotted time. However, we do not do offer re-prints of specific pictures at the booth. But you can add an optional print station that does that.
~ CAN I ADD MORE HOURS AT THE EVENT?
Absolutely! Just let the operator know and they will be happy to accommodate you. Our rate per additional hours is $150/hr and must be paid for before hand.
~ SO, WHAT HAPPENS THE DAY OF MY EVENT?
We will arrive at least an hour before starting time to setup the booth so we can start on time. You will always have the full duration of your contract to take pictures. After your event, we will post all the digital pictures on your online gallery and send you a link and zip file of all the pictures for viewing and downloading. (Please allow 48-72 hrs)
~ WHAT AREAS DO YOU SERVICE?
We service Arizona and the world! However, anything over a 40 mile radius from Gilbert, AZ will be subject to an out of area traveling fee of $1.5/mi after our 40 mile radius. Please check google maps for reference of mileage.
~ WHAT DO YOUR PROPS LOOK LIKE?
We carry all the classics…funny glasses, mustaches, hats, boas, etc. But we only offer premium props. No paper props here! And because we are Ooh la la Booths we add our signature speech bubbles. In addition, if we have them, we will provide props to match your theme. Just ask us!
~ WHAT IS A MEMORY BOOK?
We offer Memory books with our wedding packages. It’s a great way for your guests to leave you a heart felt message along with their picture (wedding packages have double prints). We will provide all the accessories and a second attendant to manage the process. A Memory Book is always a great addition!
~ DO YOU OFFER A SLIDE SHOW OPTION?
We can setup a large TV screen or a wall projection with a real-time feed on a slideshow. This allows your entire party to see all the pictures taken at the booth. Its a great way to keep your guests entertained while waiting in line.
We service the Phoenix Metro area (Phoenix, Scottsdale, Paradise Valley, Gilbert, Chandler, Tempe) but we have also been seen at weddings & corporate events in Los Angeles, Anaheim, and San Diego, California & more recently in Las Vegas, Nevada.
We travel because we love a good party no matter where it is!